OREM, UTAH — A massive law enforcement response at University Place Mall (575 E University Pkwy) caused panic among shoppers and employees late Thursday, January 22, 2026. Social media erupted with reports of an “active shooter” after approximately 25 to 30 police units were seen surrounding the mall and clearing out nearby businesses.
While the Orem Police Department has not yet issued a formal statement, the situation appears to be a “high-caution” response to a potential false alarm.
1. Timeline of the Incident
- The Initial Call: Reports of “possible shots fired” began circulating around 9:00 PM local time. Witnesses near the Dillard’s entrance reported seeing employees and shoppers being moved into lockdown.
- The Evacuation: A sauna and cold-plunge facility located within the mall complex was reportedly cleared out by officers. One patron shared on X (formerly Twitter) that they were held in a “5-minute lockdown” before being told to leave the area immediately.
- The Search: Officers were seen patrolling the parking garages and interior hallways with high-intensity flashlights, focusing on the area near the North garage and Dillard’s.
2. “Shots Fired” or Mechanical Failure?
Conflicting reports from the scene suggest the emergency may have been a misunderstanding.
- The Car Backfire Theory: Several witnesses at the scene noted hearing a “loud pop” that sounded like a gunshot but originated from the parking garage. Law enforcement sources often treat such sounds as active threats until a full sweep is completed.
- Current Status: As of 10:00 AM MST, Friday, January 23, the mall has not reported any injuries. Most witnesses indicate that the heavy police presence was a “safety-first” precaution.
3. Local Context: High Alert in Orem
The heightened anxiety in the Orem community comes just days after a high-profile court hearing involving the September 2024 shooting of conservative activist Charlie Kirk at the nearby Utah Valley University (UVU) campus.
- Security Sensitivity: Following the Kirk tragedy, local police departments and university security have implemented “zero-tolerance” protocols for reports of gunfire in public spaces, explaining the massive 30-unit response to what may have been a car backfire.