A tiny act of kindness, like calling a delivery man by his name, has sparked a big conversation on social networking platform X (previously Twitter) about how important it is to recognize someone’s name and, by extension, their dignity.
Neha Moolchandani, who lives in Delhi, started the conversation by sharing a short but sweet story about her Zomato delivery partner. Neha had ordered something and saw that the delivery driver’s name was Arjun. Neha made careful to close the conversation with Arjun by saying, “Thank you, Arjun!” when he brought the order to her home on the 11th floor.
The Strength of Recognition
The delivery partner’s quick response was highly telling. “Because I named him, he got the beautiful smile!” Neha tweeted about the moment.
The X user stressed that you never know what problems someone is going through or whether they are having a bad day. She said, “The little things can make anyone’s day!”
This simple story struck a chord with many people, turning the tweet into a viral post that showed how tiny acts of personal acknowledgment can have a big effect on someone’s mood and sense of self-worth.
A Range of Reactions Online
The post got a lot of different replies from people online almost once. Many people shared their own experiences and points of view on dealing with service workers:
A Way to Show Respect: One commenter gave a useful tip: “Whenever I hire a cab, an auto, or a delivery person, I call their number and address by their name to see if they’ll be on time or late.” This user said that calling them by name can help them be responsible and get things done on time. Neha Moolchandani agreed that this was a “good analysis.”
The Risk of Unwanted Attention: But not all of the experiences were good. A user whose acquaintance was harassed after being polite made a counter-argument. “A friend of mine would always say thank you in a nice way. The delivery guy contacted her again yesterday to get her Instagram ID and then started saying crazy things to her. Neha Moolchandani replied, saying, “Exceptions are always there!”
Gestures of generosity: Besides using names, other people reported simple acts of generosity, including a poster who said they would “keep bottles in the fridge just to give them to the delivery guys in the summer.”
The overall feeling was that a person’s name is the most beautiful word in every language, which is a basic idea from the famous book How to Win Friends and Influence People. The conversation was a good reminder that talking to someone in person can break through the anonymity of service-based job and show that they are a real person.