New Delhi [India]: A shocking case of unruly behavior was reported aboard Air India flight AI2336 on Wednesday, when an Indian passenger allegedly urinated on a fellow traveler during a flight from Delhi to Bangkok.
Air India confirmed the incident, stating that an independent committee will be formed to evaluate the case and determine the appropriate course of action.
“Air India confirms that an incident of unruly passenger behaviour was reported to the cabin crew operating flight AI2336, from Delhi to Bangkok, on 9 April 2025. The crew followed all laid down procedures, and the matter has been reported to the authorities. In addition to warning the unruly passenger, our crew offered to assist an aggrieved passenger to take up a grievance with authorities in Bangkok, which was declined at the time,” the airline said in a statement.
“The standing Independent Committee will be convened to assess the incident and determine the action, if any, to be taken against the unruly passenger. Air India continues to follow the SOPs as laid out by DGCA in such matters,” it added.
Responding to the incident, Civil Aviation Minister Ram Mohan Naidu assured that the Ministry of Civil Aviation will act swiftly if any lapses are found.
“Whenever these kinds of incidents happen, the Ministry takes note of them. They will speak to the airline, and if there is any wrongdoing, then we will take necessary action,” Naidu said in a statement.
This is not the first time Air India has faced controversy involving inappropriate in-flight passenger behavior, with previous cases prompting calls for stricter enforcement of air travel conduct and penalties for offenders.